Our Policies

Quality Policy

We, Akyapak family, produce safe, reliable, and technological products and provide after-sales service in line with our objective of "empowering industries". We adhere to operational excellence in all processes of ours and meet the requirements of ISO 9001 Quality Management System. While setting our quality policy, we adopt a comprehensive approach by adhering to the principles of continuous improvement, customer orientation, and environmental responsibility. Our quality policy is based on the following principles:

Continuous Improvement

Based on the principle of continuous improvement, encouraging the search for innovative and creative solutions to optimize our business processes and products. In line with the continuous improvement approach, endeavoring to attain the objective of operational excellence by using data management and digital tools as well. Implementing approaches to improve our performance by assessing risks and opportunities in business processes.

Customer Orientation

Our customers are at the heart of our business. Understanding the needs of our customers and striving to provide them with exceptional services. Continuously improving our service quality by taking into consideration feedbacks received from our customers.

Environmental Responsibility

Acting with a sense of environmental responsibility for the sustainable use of natural resources and energy. Designing and operating our production processes and products in an environmentally sensitive manner. Aiming to minimize our environmental impact by adhering to the principle of sustainability.

Comprehensive Approach

Adopting a comprehensive approach in order to ensure that each employee adopts and implements our quality policy. Spreading quality awareness by organizing training and awareness programs at all levels and working effectively in order to meet quality standards in our business processes. Carrying out our activities in order to ensure full compliance with national and international standards and legal regulations.

In the light of these principles, we are committed to providing our customers with the highest quality products and services and to being a leading organization in the industry in terms of continuous improvement and environmental sustainability.

Energy Policy

As AKYAPAK, operating in the field of “Metal Forming, Structural Steel and Plate Processing, Machine Tools, Welding Automation Solutions machinery Research, Design, Development-based manufacturing, marketing, sales and after-sales services management,” we adopt as a principle to continuously improve energy performance in all our activities and to make them environmentally and economically sustainable, with the awareness of bearing the responsibility of the Energy Management System.

In order to achieve this goal, as AKYAPAK employees;

  • We commit to monitoring, recording and evaluating all our consumption data in accordance with the performance indicators and targets determined according to our policy, and to continuously improving and reviewing our performance,
  • We commit to providing the necessary information and resources to achieve our determined objectives and targets,
  • We commit to fulfilling the requirements of the applicable legal requirements and other requirements that we are obliged to comply with regarding energy use, consumption and efficiency,
  • We commit to supporting design activities by ensuring the procurement of energy-efficient products and services for the continuous improvement of energy performance,
  • We commit to promoting the efficient use of energy and natural resources and energy efficiency in all our production and processes,

we hereby commit.

Information Security Management System Policy

AKYAPAK INTERNATIONAL FOREIGN TRADE MACHINE INDUSTRY AND TRADE JOINT STOCK COMPANY (AKYAPAK) recognizes that the confidentiality, integrity, and accessibility of all forms of information play a critical role in its sustainable success and good governance practices, and that the inability to provide adequate information security increases the risk of financial and reputational loss.

This information security policy, in addition to summarizing AKYAPAK's approach to Information Security management, sets out the guiding principles and responsibilities necessary to protect the security of information systems.

AKYAPAK management commits to the establishment, implementation, operation, monitoring, review, maintenance, and continuous improvement of the Information Security Management System (ISMS) in accordance with the TS ISO/IEC 27001 Standard to ensure the confidentiality, integrity, and availability of the information it is obligated to protect.

In our company, which carries out all processes from the design to the shipment of machine manufacturing products we commit to all our stakeholders:

  • To track current cyber threats related to our activities with a “99.99% Work Guarantee” approach, and to comply with contractual conditions and legal requirements,
  • To ensure that activities are carried out efficiently, correctly, quickly, and safely, and to conduct our activities in accordance with the standards required by the sector,
  • To carry out our activities with awareness of the risks to the confidentiality, availability, and integrity of corporate and personal information assets belonging to our company, customers, employees, suppliers, and business partners,
  • To ensure that information security management and awareness become part of our institutional culture,
  • To prepare, implement, and test the necessary plans to ensure business continuity and service continuity,
  • To evaluate and manage risks to our information assets and processes in accordance with accepted risk management methodologies,
  • To provide sufficient resources (financial, human resources, equipment, software, consulting, training, etc.) to establish, implement, operate, monitor, review, maintain, and continuously improve the ISMS,
  • To stay in communication with special interest groups to benefit from the evolving technologies and knowledge in our sector

Responsibilities of All Employees

The purpose of Information Security and this policy is to protect, maintain, and manage the confidentiality, integrity, and availability of AKYAPAK's information and all supporting business systems, processes, and applications. This means ensuring that AKYAPAK's information remains in authorized hands; ensuring that the information is complete, accurate, and available; and ensuring that the information and systems are ready for use when needed. Therefore, all AKYAPAK and external staff, interns, and subcontractor personnel, regardless of their duties, are responsible for performing their jobs in a manner that ensures the protection of information within AKYAPAK.

In addition to ensuring that AKYAPAK's information is complete, accurate, and readily available, all AKYAPAK personnel must comply with the rules for protecting confidential information and the principles of business ethics specified in the AKYAPAK Personnel Regulations.

AKYAPAK is committed to taking the measures specified in the Personal Data Protection Law and working in full compliance with the AKYAPAK Personal Data Protection Policy.
Excellence Through Rigorous Quality Standards